Acceptable Use Policy

1. Purpose

SME AI works because customers, businesses and partners can trust it. This Acceptable Use Policy describes what is not allowed when using the Services. It forms part of our Terms of Service.

2. Honest selling

You may not use the Services to:

• Make false, misleading or unsubstantiated claims about products, services, prices, results or guarantees.
• Sell products or services you cannot deliver, or that you do not have the right to sell.
• Use high-pressure, deceptive or manipulative tactics, or target people who are vulnerable.
• Instruct Samantha to deny being an AI when someone sincerely asks.

3. Contacting people

• Only contact people where you have a lawful basis and any required consent.
• Honor opt-out and do-not-contact requests promptly.
• Do not send spam or unsolicited bulk messages, or use purchased lists without appropriate consent.
• Follow applicable telemarketing, messaging and email rules, including permitted calling times.

4. Prohibited offers and content

You may not use the Services to promote or sell anything illegal, or any offer involving:

• Fraud, scams, pyramid schemes or deceptive “get rich quick” programs.
• Weapons, illegal drugs or other regulated goods without required licenses.
• Content that is hateful, harassing, sexually exploitative or that promotes violence.
• Infringement of anyone’s intellectual property or privacy rights.

Regulated industries such as financial services, healthcare and insurance may use the Services only in compliance with the rules that apply to them.

5. Fair attribution

• Do not fabricate leads, calls, clicks or purchases, or manipulate attribution to claim credit you did not earn.
• Do not misrepresent yourself, the business you are promoting or your relationship with SME AI.

6. Protecting the platform

• Do not attempt to access accounts, data or systems you are not authorized to access.
• Do not probe, scan or test the Services for vulnerabilities except as described in our Security Policy.
• Do not interfere with or overload the Services, or attempt to extract their underlying models, prompts or code.
• Do not resell or provide the Services to others without our written permission.

7. Enforcement and reporting

We may investigate suspected violations and remove content, withhold commissions, suspend or terminate accounts, or cooperate with authorities where appropriate. To report misuse, contact us through our contact page.