Security
Trust is the product. We protect it carefully.
When Samantha speaks for your business, she carries your reputation. These are the commitments we make to you and to every customer she talks with.
Your data
How we look after your workspace
Private by default
Each business sees only its own customers, conversations and results. Partners see only what they have earned.
Encrypted in transit
Every page, call link and dashboard is served over an encrypted connection.
Secure sign-in
Separate sign-ins for businesses, partners and our own team, with password reset by email and sign-out on every screen.
Least-privilege access
Roles decide who can see what. Only a small group of senior administrators can grant elevated access.
Payments kept separate
Card details are entered on a secure checkout page and never read aloud or typed into a conversation.
A record of what happened
Calls, messages, payments and handoffs are logged in your workspace so you can review them at any time.
Your customers
How Samantha treats the people she talks to
Honest about being an AI
Samantha is candid that she is an AI concierge whenever someone sincerely asks.
Stays within your facts
She answers from what you have taught her and offers a follow-up instead of guessing.
Respects “no”
When someone asks not to be contacted again, Samantha honors it and the lead is marked accordingly.
Clear communication
Every checkout link, invoice and recap is sent from a recognizable sender with a clear purpose.
Report a concern
Found something? Tell us.
If you believe you have found a security issue, or you are worried about how information is being handled, please let us know through our contact page and choose “Legal” as the topic. We read every report and will respond as quickly as we can.
Our security policy, privacy policy and data processing addendum describe our commitments in more detail.
Put a trusted voice at your front door.
Set up in an afternoon. Hear her for yourself in under a minute.