Documentation
Know your way around SME AI.
A tour of every area of the product, organized by who uses it. For step-by-step walkthroughs, see the guides.
Product areas
Business workspace
For fulfillment centers, agencies, influencers, lead generators and affiliates running their own offers.
- Overview
- Your day at a glance: new leads, conversations, sales and upcoming kickoffs.
- Onboarding
- Describe your business, add campaign IDs and assign U.S. phone numbers.
- Samantha
- Shape how Samantha represents your brand, and talk to her yourself to hear the experience.
- Knowledge Base
- Teach Samantha from your website, documents, recordings and written notes.
- Calls
- Every conversation with its summary, outcome and source.
- CRM and Customers
- Leads and customers with their complete history, stages and tags.
- Payments
- Every checkout and invoice, matched to its customer and campaign.
- Projects and Handoff calls
- Track each new customer from payment through kickoff and delivery.
- Analytics
- Results by campaign, partner and period, from first call to revenue.
- Automations
- Send emails, add tags, create tasks or move stages automatically when something happens.
- Forms
- Simple lead forms and pages that hand straight off to Samantha.
- APIs
- Connect the business apps you already use and put their data to work.
- Settings
- Your profile, team, calendar links, notifications and account controls.
Partner portal
For setters and affiliates who introduce customers.
- Your partner ID
- A unique ID that follows every lead you introduce.
- Links
- Affiliate links and call links you can share anywhere.
- Leads
- Every lead you introduced, with its current status.
- Import
- Bring in your own list of contacts to work through.
- Dialer
- Call through your list from your browser and pass interested people to Samantha.
- Commissions
- Credited sales and the commission each one earned.
- Settings
- Your profile and payout details.
Customer experience
What your customers see. No account needed.
- Calls and chat
- Customers talk to Samantha by phone, in the browser or through your website button.
- Checkout
- A secure checkout link or invoice arrives by email during the conversation.
- Kickoff booking
- After payment, customers choose a time with their fulfillment team.
- Meeting room
- A simple video room for the kickoff, where Samantha makes the introduction.
See it for yourself.
The fastest way to learn SME AI is to open a free workspace and look around.